Terms and Conditions

Good day, visitor! Welcome to the Curr Crafters website.

We appreciate your interest in our educational products and other learning resources. Please read these Terms and Conditions carefully, as they outline the rules and guidelines for using our website and third-party marketplaces where our products are available for purchase.
 
Acceptance of Terms
 
By accessing our website, you acknowledge that you have read, understood, and accepted these Terms and Conditions. If you disagree with these terms, please refrain from using our website and services.
 
Privacy Policy
 
Please read here to learn more.
 
Product Description

Please read the in-depth Product Description under our Disclaimer here.

How to Order

Please read our guide on how you can place an order here.

Order Processing

When you place an order with us directly, we follow a thorough order processing procedure to guarantee a smooth and efficient  transaction:

1. Order Placement

As a customer, you initiate the process by completing our order form, indicating your preferred products, the desired quantity, and the necessary information for billing and shipping.

2. Order Summary and Billing


Upon receiving your order details, we will send you the summary containing the total amount of your selected products and shipping fee through a billing invoice to the email address you provided during the order placement.

Please let us know if you wish to update your information or have any order adjustments or shipping clarifications so we can finalize your total bill.

3. Settle Payment
 
You can pay the total amount to your chosen payment channel immediately after receiving your bill. Remember, you must secure a payment confirmation, typically a reference or transaction number. This confirmation will serve as proof of your payment.

You can send us the proof by any of the following:

a. Providing the reference or transaction number associated with your payment.

b. Forwarding the email confirmation you received from your chosen payment channel.

c. Sharing a screenshot of the transaction number or the email confirmation.

We will verify the proof of payment you submitted to confirm whether it matches the amount indicated in the billing invoice. This verification helps prevent any inconsistencies and guarantees accurate processing of your order.
 
4. Payment Confirmation
 
After we verify your proof, we will email the acknowledgment receipt to notify you that the payment went through and was received. Apart from that, we will inform you about the estimated time of preparing your order and when it is possible to ship out.

5. Order Preparation

Our dedicated team will begin preparing your order, ensuring the educational products are carefully made, quality-checked, and ready for shipment. We will securely pack your order to safeguard the contents during transit so that you receive them in optimal condition.

If you want to know how we meticulously craft our products, click here. 
 
6. Shipping and Delivery 
 
Before dispatch, we will send you the shipping details and the tracking information, allowing you to monitor the progress of your shipment. Please expect the arrival of your order at the provided delivery address and make sure someone is available to receive the package.
 
You can read about our shipping availability, rates, and more here.
 
Important Note: The order process described above applies primarily to direct purchases made through our website. Please refer to the Third-Party Marketplaces section for orders made through other platforms.
 
Payment Options
 
Curr Crafters offers a variety of payment alternatives to make your shopping experience as seamless as possible. You can choose to settle your purchases through:
 
a. BPI Fund Transfer
 
b. E-wallets: GCash and Maya
 
c. Local Bank Transfer (transaction fees may apply) 
 
d. PayPal (transaction fees may apply)
 
e. Bank Deposit via Remitly, Wise, World Remit, etc. (transaction fees may apply)
 
Please note that the prices on our website and other official channels are in Philippine Peso (PHP).
 
Suppose you are paying with currencies other than PHP. In that case, you may be subject to a conversion fee, and the final charge will be determined based on the applicable exchange rate on the date your chosen payment channel handles the transaction.
 
Should you require clarifications or assistance with the payment process, our dedicated team is readily available to help.
 
Important Note: Kindly refer to their payment policies for guidance when purchasing through third-party marketplaces.

Third-Party Marketplaces

You must adhere to their policies, terms, and conditions for customers who have purchased through third-party marketplaces. These platforms have procedures for order placement, payment, delivery, etc., which you should review and follow accordingly.

Product Warranty

You can learn about what is covered in our Product Warranty under our Disclaimer here

Return and Refund

In case you encounter any issues with the physical products received, please review our separate Return and Refund page for eligibility.
 
Refusal of Sale
 
We reserve the right to cancel, decline, suspend, or not proceed with your order under certain circumstances, such as when the product is no longer available, shipping limitations to your place or country, and when we encounter challenges in obtaining your payment confirmation.
 
We also reserve the right to refuse sales to any individual or entity at any time, at our sole discretion, without providing a specific reason. We may exercise this right when we believe sales to a particular user violate our Terms and Conditions, local laws, or ethical standards.
 
Terms and Conditions Updates

Curr Crafters reserves the right to update and modify this Terms and Conditions statement at any time and without prior notice. Please review this statement now and then since changes will take effect immediately upon posting on this website. Also, in case of a significant update, we will announce it on our communication channels.

Contact Information 
 
To clarify anything regarding these Terms and Conditions or any aspect of our website, please send us a message to legal@currcrafters.com or fill up our contact form here.

To stay updated with our newest product releases and other promotional offers, click here to subscribe to our newsletter.

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